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Designed for aspiring or early-career Personal Assistants, administrators or professionals transferring from hospitality, retail, or customer service into office-based roles.
Programme Highlights:
Professional communication and business etiquette
Diary, meeting and travel management
Microsoft 365 and digital collaboration
Customer service and interpersonal excellence
Time and priority management
Introduction to AI productivity tools
Masterclasses include:
The Future of the PA Role
Writing for Impact
Managing Executive Time
Chairing Effective Meetings
AI for Busy Assistants
Delivery Model
This is a 12 week programme delivered on a hybrid basis with a blend of live group and individually focussed activities.
Each week comprises a series of focussed activities to maximise rapid workplace impact:
Strategic Briefing & Dialogue (2 hours)
Applied Strategy Lab (1 hour)
Strategic Practice Assignment (2 hours)
Designed for aspiring or early-career Personal Assistants, administrators or professionals transferring from hospitality, retail, or customer service into office-based roles.
Programme Highlights:
Professional communication and business etiquette
Diary, meeting and travel management
Microsoft 365 and digital collaboration
Customer service and interpersonal excellence
Time and priority management
Introduction to AI productivity tools
Masterclasses include:
The Future of the PA Role
Writing for Impact
Managing Executive Time
Chairing Effective Meetings
AI for Busy Assistants
Delivery Model
This is a 12 week programme delivered on a hybrid basis with a blend of live group and individually focussed activities.
Each week comprises a series of focussed activities to maximise rapid workplace impact:
Strategic Briefing & Dialogue (2 hours)
Applied Strategy Lab (1 hour)
Strategic Practice Assignment (2 hours)